Legal Document

z776's Privacy Policy

We explain with complete transparency how your personal information is collected, used, and protected.

Last Updated: January 2026  |  Applicable: For all registered users of the z776 platform

z776 is a safe and reliable online gaming platform. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes z776's approach and practices regarding the collection, processing, storage, use, and protection of your personal information.

By using the z776 website or registering for our services, you consent to the terms of this Privacy Policy. If you do not agree with this Policy, please do not use our platform.

1. Information We Collect

When registering with z776 and using our services, we may collect the following types of information:

A. Identity Information

  • Full name and username
  • Date of birth (for age verification — minimum 21 years)
  • National ID card or passport number (applicable where identity verification is required)
  • Valid email address
  • Bangladesh-based mobile number

B. Financial Information

  • bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
  • Transaction history and amounts
  • Documents related to deposit and withdrawal methods

C. Technical and Usage Information

  • IP address, browser, and device type
  • Login date, time, and session data on the platform
  • Game play history and betting patterns
  • Cookie and local storage data

Important: We never collect unnecessary personal information. Every piece of information collected is used for a specific legitimate purpose.

2. How We Collect Information

z776 collects your information in several ways:

  • Directly provided information: Information you provide yourself through registration forms, account updates, or customer service communications.
  • Automatic collection: Technical information is automatically collected while you use our platform.
  • From third parties: Information may be verified from trusted third parties when needed to prevent fraud and verify identity.
  • Payment processors: When financial transactions are completed through bKash, Nagad, Rocket, and Upay, the relevant transaction information is stored.

3. Purpose of Using Information

We use the collected information for the following legitimate purposes:

  • Account creation, verification, and management
  • Processing financial transactions including deposits and withdrawals
  • Age verification — z776 provides services only to those aged 21 and above
  • Ensuring financial security in compliance with Anti-Money Laundering (AML) policy
  • Detecting and preventing fraud, account misuse, and irregular activity
  • Improving customer service and providing support
  • Communications regarding relevant promotional offers and bonuses (with your consent)
  • Responsible gaming monitoring and support
  • Fulfilling legal obligations

4. Information Sharing and Disclosure

z776 does not sell or rent your personal information to any third party. However, information may be shared in the following circumstances:

A. Service Provider Partners

Information may be shared on a limited basis with our payment processing, technology infrastructure, and game provider partners — only to the extent necessary for service delivery.

B. Legal and Regulatory Authorities

Information may be disclosed in compliance with applicable law upon receiving a valid request or order from a competent legal authority, or in connection with investigations into fraud and money laundering.

C. Business Restructuring

In the event of a company merger, acquisition, or asset transfer, information may be transferred to the new entity after notifying users in advance.

Commitment: Any information sharing is conducted under strict confidentiality agreements. We never sell your information to advertisers.

5. Data Security Measures

z776 uses industry-standard security technology to protect your personal and financial information:

  • SSL Encryption: All data transmissions are encrypted using SSL/TLS technology, which prevents unauthorized access by third parties.
  • Firewall and Access Control: Only authorized staff can access user data, and even then it is limited on a "need-to-know" basis.
  • Secure Data Storage: Stored data is kept on encrypted servers and undergoes regular security checks.
  • Two-Factor Verification: Additional verification is applied when suspicious login attempts or unusual activity are detected.
  • Regular Security Assessments: Our systems are tested through regular security audits.

However, it is not possible to guarantee complete security when transmitting data over the internet. We provide protection to the best of our ability but cannot take responsibility for absolute security.

6. Cookie Policy

The z776 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

Cookies We Use

  • Essential Cookies: Essential for the site to function properly. Required for login sessions and security.
  • Functionality Cookies: Help remember your preferences, language settings, and game history.
  • Analytics Cookies: Collect anonymous data to understand site performance and usage patterns.

You can disable cookies by changing your browser settings, though this may limit some functionality of the site.

7. Data Retention Period

z776 retains your information only for as long as necessary to fulfil the purpose for which it was collected:

  • Active Accounts: All profile and transaction information is retained while the account remains active.
  • Closed Accounts: Even after an account is closed or deactivated, information may be retained for a specified period to meet legal and regulatory requirements.
  • Financial Records: Transaction information is retained for the long term in accordance with financial regulatory rules.
  • Log Data: Technical logs are generally retained for a short period and deleted regularly.

8. Your Rights

As a z776 user, you have the following rights regarding your own information:

  • Right of Access: You have the right to know what information we hold about you.
  • Right of Rectification: You may request correction of inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you have the right to request deletion of your information (subject to legal obligations).
  • Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
  • Withdrawal of Marketing Communications: You may unsubscribe from promotional emails or notifications at any time.

To exercise these rights, please contact us. We will endeavour to respond to your request within a reasonable time.

9. Protection of Minors' Information

z776 strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect information from minors.

Age is verified at the time of registration. If we confirm that a user is under 21 years of age, their account will be closed immediately and any collected information will be deleted.

If you believe a minor is using our platform, please contact us.

10. International Data Transfers

z776's servers and infrastructure may be located in various places around the world. Where your information is transferred internationally, we ensure that:

  • The recipient country or organisation provides adequate data protection.
  • Necessary safeguards are ensured through international data transfer agreements.
  • Information is transferred only to the extent necessary for service delivery.

11. Third-Party Links and Services

The z776 platform may be connected to certain third-party services, such as payment gateways (bKash, Nagad, Rocket, Upay) and game providers. These third parties have their own privacy policies, which may differ from ours.

We are not responsible for the privacy practices of these third-party websites or services. You are advised to read their own privacy policies.

12. Policy Changes and Updates

z776 reserves the right to update this Privacy Policy from time to time. In the event of changes:

  • The date of the change will be noted at the top of the page.
  • For significant changes, a notification will be sent to the registered email address.
  • Continued use of the platform after an update will be considered acceptance of the revised policy.

We recommend that you visit this page regularly and stay informed about the latest Privacy Policy.

Contact

Privacy Enquiries

Contact us for any questions regarding your personal information, privacy rights, or this Policy. Our customer service team provides support in English 24/7.

Email Address

[email protected]

Live Chat Support

24/7 Live Chat — Support in English

Response Time

Usually within the same business day

Language

Support available in both Bengali and English